Terms and Conditions

These terms and conditions apply to the sale of all products MULTITRONIC (F. Martin Garcia) (hereinafter the seller) by phone , email or through their virtual store located on the website www.multitronic.es at points of sale, store, users, businesses, professionals , consumers, or final recipient (user ) , for orders within the Spanish territory (excluding Canary Islands, Ceuta and Melilla) and outside the pre- special request, agreeing shipping costs if it is within the European community. The use by the user of the points of sale involves, in any case, the adhesion of these General Terms and Conditions as published by the seller, at the same time sending the requisition , which version is available to customers on the website www.multitronic.es . To do this , the user will read carefully the general terms and conditions prior to making a purchase requisition . Thus, if the user through the website, the shopping , choosing the option : I accept the terms and conditions shall be deemed that the user fully understands and accepts . However, if you do not accept these Terms and Conditions, completed the transaction and not involve the assumption of any obligation by the user . Once an order request through the website, the user will receive an email confirming the order request has been submitted.


Method of payment
All purchases made through the acceptance by the seller of a requisition may be paid in the following ways :
-Bank transfer or deposit account provided by the seller.

- Cash on delivery : Payment on delivery is only supported on the peninsula and with shipping by MRW . Reimbursement for expenses must be added to indicate the amount the seller at the time of ordering. ( Item + shipping + back.) The purchaser indication requires a phone number
- Payment by card - By credit cards. The user , if you wish , you can pay your purchase in advance at the time of transmission of the requisition , the most common credit cards specified in shopping cart . In this case you agree that the bank operating the payment gateway included in the payment of the website www.multitronic.es , charge your credit card in advance the amount indicated in the shopping cart. The user may choose to pay by credit card off- line providing the card details upon receipt of order acceptance. In that case the charge to the credit card is due at the time of ordering firm . For security reasons , in the case of credit card payment website and therefore manually, the seller may require the user to submit a copy of your identity document or any other document proving the identity of the user. The seller reserves the right to not accept payment by credit card, can cancel the requisition, if given the assurance that the buyer is not the owner of the credit card provided and if after the user is not notified would agree to use another payment method . You may cancel any order request before finally confirm your purchase order .

Prices shown on the screen in each product will be expressed in Euros and include VAT ( Value Added Tax ) . In the shopping cart the amount due with the VAT and other product shall be indicated without VAT , the total amount of the product plus the shipping and payment method , which appears appropriate match . The seller reserves the right to make , at any time and without notice , the changes it deems appropriate and can update daily and prices depending on the market . The price applicable to the purchase requisition made ​​by the user will be to place on the time of accepting the general conditions of contract. Once confirmed the order , the seller reserves the right to notify the user of any errors present price in the order, having the power user to cancel your order request if the end result very different price initially indicated , reimbursing where applicable, the amount paid and offering alternative possibilities that satisfy the customer . Shipping costs to destinations other than the peninsula, vary depending on the volume that have the articles included in the purchase requisition and specific requirements for international shipments. In this case, contact the customer service of the seller, before ordering, info@multitronic.es via email

Availability and Delivery
After verifying the payment order , if the requested items are available , orders will come from the warehouse of the seller to the delivery address you indicated , within approximately 3-10 working days. If the user does not receive the order within approximately 10 business days for the Iberian Peninsula from the departure of the store, you can contact the seller by
 email ventas@ multitronic.es . is and seller will make every effort to meet the deadline from . Shipments are made mostly using the services of a skilled cast. When ordering more than one item shipping will always be counted one by one item. In certain circumstances, if the demand for an item is high , it may be unavailable at the time of requisition made. Staff Customer Cash, inform the user of the unavailability of the product as soon as possible.

Right of withdrawal

The consumer is entitled to cancel the contract in the cases provided by law or regulation and may make the return of an item , only if the item has not been used in any way and is in perfect condition, in its original and complete packaging within 14 days of receipt. We will refund the item price , minus the shipping charges or expenses cash on delivery or Paypal. The shipping and risk of return shipping is paid by the buyer . Under no circumstances accept returns of items that require assembly , if you have been tested or mounted , is the reason.
To make a return from an article in advance should contact our customer service through our online store www.multitronic.es . Once I received the item and verified its complete and perfect state, refund the item price, minus the shipping and payment on delivery costs ( where applicable) , in the same way as they have been paid. In case you can not accept return for reasons such as the above , return the item to the buyer on delivery .

Guarantee shipping damage and defective items:

All goods offered in the online store enjoy the legal guarantee as mentioned in the advertisement.
If an item is defective within the first 7 days after delivery , contact us and we will change the item with a like item or refund the amount of the item . After 7 days, the manufacturer's warranty , which requires shipping the product to the manufacturer, which may be located in a country outside the European Community shall apply. If so , contact us to receive shipping instructions . In case of items that require assembly , especially audio and video items for vehicles , add the invoice from the shop that mounted the article , which should be mentioned mounting the purchased item for any warranty claim . The warranty does not cover failures mount ( wrong wiring, or poor handling ) .

The assembly of items of sound and / or video to vehicles by unqualified personnel will void the warranty . The warranty is effective only if the installation will make the item has been effected by a specialist workshop. Once accepted by the manufacturer warranty and repaired or replaced item , the manufacturer will return the item to the buyer . Shipping costs are : Shipping to the manufacturer will be borne by buyer and return shipping of the item to the buyer by the manufacturer .

Upon receiving the product, the buyer should check the condition of it. If a product has reached the broken, damaged or in poor condition , buyer shall inform the seller within a period of 24 hours and the seller will pay for the cost of collecting the product in its original packaging provided . Is up to the seller to proceed sent without charge to the purchaser of a new product or refund of the purchase price of the product including shipping .

Exclusions of warranty

Excluded from the guarantee in the following cases ;
- Damage caused by fire, theft or force majeure,
- Damage caused by environmental influences (storms, magnetic fields) ,
- Damage caused by use contrary to the instructions,
- Damage that are purely cosmetic and do not affect product functionality ( normal wear, scratches , etc.).
- Damage caused by product modification , accidents , accidents , misuse , abuse or breach of duty of care ,
- Damage caused by the introduction of liquid or other foreign substances in the apparatus ,
- Damage caused by installation, operation or maintenance not in accordance with the use for which it is designed ,
- Damage due to improper connection of peripheral equipment
- Amendments to the product, handling inside or maintenance measures undertaken by persons or unauthorized service providers .

In compliance with the provisions of current legislation on data protection , the user that the personal data requested through the web or other means pages will be incorporated into the files of those who MULTITRONIC (the seller ) is reported is responsible and will be processed automatically . In the event that the user provides the data for information on the products or services of the seller or any other matter that can generate a list of customer / supplier, the data collection form for authorization shall contain a clause which will mean acceptance giving their full consent to the processing of the data , according to the data Protection Act . You agree to these conditions by pressing the "send" button found in the data collection form , next to the consent clause . The information provided by the user will be used by the Seller for the following purposes only :
1) periodic shipping store information , products and news . In any case, once the user registered in the databases of the seller, may exercise rights of access, rectification , cancellation and opposition at any time , in accordance with current legislation. If you wish to clarify any aspect of the policy of the seller related users visiting our store , please contact us via the following email address : info@multitronic.es . For purchases made by credit card , the seller may request additional data to the user , as well as faxing copy of your identity document and / or credit card .

2) Sending the information requested by the user .

The copyright on the design of the website, its content (photographic , literary , audiovisual , etc.). Logos , brands etc. . contained in the websites of the seller are held exclusively by the seller except that different ownership indicated. The reproduction, distribution, commercialization or transformation of said work constitutes infringement of the copyright of the seller or holder of the same property, and may lead to the exercise of any judicial or extrajudicial actions could correspond to them in the exercise of their rights.

For the resolution of any dispute arising out of this contract or legal act , the parties shall submit to the Courts and Tribunals of the city of Málaga , waiving their own jurisdiction if different .
The date of these conditions will be the invoice to the accompanying .